The Act is triggered when a person submits a written request to a governmental body. The request must ask for records or information already in existence. The Act does not require a governmental body to create new information, to do legal research, or to answer questions. All people who request public information have the responsibility to submit a written request according to a governmental body’s reasonable procedures.
If you are requesting records from the City of Shenandoah, please complete a Records Request which will automatically submit it to the Records Management office. If you need to, you may also print this Record Request Form and fax it to 281-367-2225 or mail / hand deliver to;
City of Shenandoah Attn: Records Management 29955 I-45 North Shenandoah, TX 77381
Responses to open records requests are typically made within ten business days from the day that they are first received. If a request is very large or if it requires consultation with the Attorney General's office with regard to disclosing certain information, the response time will take longer. In these cases, the person making the request will be notified that more time is required and for what reason.