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Residential Main Meter Deposit $75
Residential Irrigation Deposit $75
(If different than service address)
(If different than applicant)
Please note: Recycling is an additional monthly charge. Bins are free of charge.
Your bill will include the services of water, sewer, and garbage and if you add the additional recycling for residential
applicants. Commercial applicants bill will include water, sewer. Payment is due by the 15th of each month. If not received by the City on or before the 15th in full your account will be charged a 10% late fee. If payment is not received by the 15th of the following month you water may be disconnected. All past due amounts must be paid in full before service is reinstated.
The City of Shenandoah ("City") is responsible for protecting the drinking water supply from contamination or pollution, which could result from improper plumbing practices. The purpose of this agreement is to notify each customer of the plumbing restrictions in place to provide this protection. The City enforces these restrictions to protect the public health and welfare of the citizens. Each customer must sign this service agreement before the City will begin service. In addition, when service to an existing connection has been suspended or terminated, the City will not reestablish service unless it has a signed copy of this agreement.
The following undesirable plumbing practices are prohibited by State regulations:
The following are the terms of the service agreement between the City of Shenandoah and Applicant.
If the customer fails to comply with the terms of the service agreement, the City shall, at its option, terminate service or properly install, test, and maintain an appropriate back-flow prevention device at the service connection. Any expenses associated with the enforcement of this agreement shall be billed to the customer, and customer agrees to immediately reimburse the City for any expenses incurred.
Billing occurs near the 20th of each month. Payments are due the 15th of the following month. A 10% fee will be incurred for late payments. Non-payment will result in service being terminated. To reestablish service, a $50 reconnection fee applies plus payment of the full balance owed.
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